Privacy Policy

Last updated: March 11, 2026

Comuna ("Comuna", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information you provide

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Account credentials
• Organization or team name
• Payment information (processed via third party providers)
• Any content you upload or create within the platform

Automatically collected information

When you access the Service we may collect:

• IP address
• Browser type
• Device information
• Operating system
• Usage data
• Log files
• Cookies and similar technologies

How We Use Your Information

We use collected information to:

• Provide and operate the Service
• Create and manage user accounts
• Process payments and subscriptions
• Provide customer support
• Communicate with users regarding updates or service issues
• Improve product performance and features
• Maintain security and prevent fraud
• Comply with legal obligations

We do not sell personal data to third parties.

Legal Basis for Processing (GDPR)

For users located in the European Economic Area we process personal data based on:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• User consent where required

Sharing of Information

We may share information with third party service providers who assist us in operating the Service such as hosting providers, payment processors, analytics providers, and infrastructure vendors.

These providers process data only on our behalf and under contractual confidentiality obligations.

We may also disclose information when required by law or when necessary to protect the rights, safety, or property of Comuna or its users.

International Data Transfers

Your information may be transferred to and processed in countries other than your own.

Where required by law we rely on safeguards such as Standard Contractual Clauses or other lawful mechanisms to ensure appropriate data protection.

Data Retention

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

Users may request deletion of their data by contacting us.

Your Rights

Depending on your jurisdiction you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability

Requests can be submitted to [email protected]

Cookies

We use cookies and similar technologies to maintain sessions, analyze product usage, and improve user experience.

Users may control cookies through their browser settings.

Security

We implement reasonable technical and organizational safeguards including encrypted connections, access controls, and secure infrastructure.

However no system can guarantee absolute security.

Children's Privacy

The Service is not intended for individuals under the age of 21. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised date.

Contact

Comuna
[email protected]